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ABOUT MEDIATION

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W H A T   I S   M E D I A T I O N ? 

Mediation is a confidential, voluntary process in which a neutral third party facilitates communication between people to resolve their disputes.


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"I was very suprised at the help given to me.  It was courteous, helpful and beyond anything I imagined..."

 

A satisfied client


O U R   M E D I A T O R S

More than 1800 volunteer mediators, arbitrators and facilitators representing every ethnic and geographic element of Los Angeles County are available to help resolve disputes. Volunteer mediators are trained with a focus on cultural diversity and violence prevention. They are required to complete 40 hours of classroom training and 160 hours of supervised case handling prior to the issuance of a Certificate of Completion under the California Dispute Resolution Programs Act of 1986. New volunteer mediators are recruited and trained approximately two times a year. Dispute Resolution Program Mediators are not attorneys. They do not give legal advice.
The DRP mediates all types of civil disputes including the following:
• Landlord-Tenant
• Neighbor - Neighbor
• Business - Business
• Consumer - Merchant
• Student - Student
• Contracts
• Personal Injury
• Accidents
• Group and Organizational
• Community related
• Member - Group
• Employer - Employee
• Employee - Employee
• Domestic Relations
• Real Property
 

Often times, conciliation of the dispute can take place over the telephone.  However, sometimes face-to-face mediation at a neutral location is necessary.

MAIN OFFICE:
222 S. Hill Street, Suite 600
Los Angeles, CA 90012
Phone: (213) 485-8324
Fax: (213) 485-8916
Fax: (213) 485-8565
email:mediate@lacity.org

City of Los Angeles City of Los Angeles